Government Health
New government and critical infrastructure requirements from the Administration target baseline security measures and increase the need for entities to improve processes, data-driven business decisions, and cyber resilient governance.
First Health’s leaders are experienced in healthcare and government environments and leverage their expertise to inform the best approach to assessing and addressing challenges, while improving resilience and processes for best practice adoption.
Government Health
Program Management & Governance
The journey to a more cyber resilient care environment requires a clear definition of goals and workforce buy-in with a strong governance structure to effectively sustain the management of risk.
First Health Advisory works with clients to develop a unified business strategy and clear path to risk reduction based on industry standards tailored to the environment. Our team is comprised of experienced government, healthcare, and security leaders who understand the strategy, technology, policies, vulnerabilities, and other challenges unique to healthcare, which informs the assessment of the environment and a clear path to identifying and remediating gaps.
Clients receive a tailored roadmap specific to government health entities, which includes recommendations and support needed to begin the journey to program maturity and capability sustainment. Our team provides adaptable support able to detect and defend against threats and vulnerabilities for a more cyber resilient posture.
Government Health
Operational Technology & Security
IoMT and medical device security is one of the largest challenges to effectively securing the healthcare environment. The complexity, scope, and lack of visibility into device inventories requires experienced biomedical leaders who understand these challenges and can find and address OT risks to create a more resilient operational technology and security environment.
Medical device inventories were historically a manual process that required exhaustive manpower to build, track, and maintain, but also led to incomplete lists of assets. Knowledge gaps also spur a lack of understanding into maintenance and security actions necessary to keep devices operational.
First Health’s tenured security experts work with clients throughout the device security lifecycle, from custom assessments to sustainable risk management. Our team tailors its approach to the specific needs of the environment, beginning with a cybersecurity risk assessment to measure asset management maturity to develop the approach to assessing and addressing risk challenges.
Our team provides an extensive hardware, software, and systematic evaluation metrics to track risk, audit compliance, and routine monitoring to meet regulatory and organizational security requirements, rooted in industry standards like NIST.
- We support clients with identifying, selecting, and implementing passive scanning technologies to improve visibility, tracking, and inventory
- Our team applies appropriate integration into standard network information platforms improving visibility into the status and location of IoMT
- Client’s delivery teams receive security awareness training from our experience cyber leaders into detecting and avoiding common social engineering schemes, threats the IoMT environment, and other security threats
Government Health
Biomedical Engineering
Medical device maintenance and risk management in the federal and commercial sectors require expertise and a deep understanding of the unique challenges within these environments. First Health’s leaders leverage their previous experience to inform a lifecycle approach, from identifying legacy systems to defining emerging technologies that support the future of digital health.
We work with clients to develop an effective strategy for securing the clinical care environment, providing offerings that deliver value to clinical and business objectives. The management approach results in repeatable processes for planning, executing, and continuously monitoring performance.
Equipment and System Planning – Our approach measures effectiveness, cost-efficiency, and quality of data to generate recommendations for the best approach to medical device architecture and design of facility services and clinical care areas. Our team of biomedical engineers with results in effective medical and ancillary equipment assessments, identification of necessary equipment and its placement, and medical systems research, such as new and emerging technologies to the clinical care environment.
Guidance & Process Integration: Our team provides clients with guidance on interdependency identification and process integration for medical technologies found in other functions or processes to determine site readiness. Clients receive validation checks on medical devices and systems installed by vendors or outside contractors to ensure safety and performance requirements are met.
Planned & Corrective Maintenance – Using planned maintenance schedules, CMMS software, checklists, and other technologies, our experience leadership maintains biomedical equipment to ensure an acceptable level of safety, performance, accuracy, quality, and cleanliness to meet manufacturer specifications. Our technicians validate device safety and functionality by performing designated safety and functionality tests and NFPA 99 electrical safety tests.
When devices operate outside of tolerances, First Health leaders coordinate with clinical personnel to schedule necessary service and perform corrective maintenance. Our clients can rely on our responsive, technicians throughout the repair process with dedicated communication.
Our record demonstrates consistent, successful results with complete and timely results that exceed client expectations and requirements.
Government Health
Healthcare Informatics & Analytics
Effective data analysis can effectively improve the patient care environment and support leadership with making critical business decisions. But with vast data pools comes the need for consolidation and management for accurate use of analytics tools.
First Health’s team is experienced in civilian and federal healthcare systems and environments, managing data, producing reports, and informing data-driven decisions. We support clients in operational, technical, and clinical environments through healthcare system integration, informatics testing, data governance, and workflow analysis, as well as applying the healthcare informatics framework and improving healthcare delivery services.
Our clinical informatics leaders use defined processes to evaluate system functionality to develop targeted recommendations that can enhance systems to meet essential clinical workflow use cases. We map the existing flow of care through the administrative and patient care practices to identify potential workflow efficiencies and areas for improvement.