Governance & Clinical Resilience
Governance ensures privacy and security measures are incorporated into every digital health decision. To reflect the importance of governance, NIST CSF 2.0 includes “Govern” as a core function, and the 405(d) Health Industry Cybersecurity Practices (HICP) names Cybersecurity Oversight & Governance as a top practice.
First Health provides clients with advisory services and program development to support entities with the review, development, adoption of the governance program, as well as effective policies and technologies for governance program development.
Governance & Clinical Resilience
AI Advisory
Successful AI adoption begins with foundational governance, already established for many healthcare entities.
First Health assists clients with assuring AI adoption is built upon sound governance to reduce overall risks, ensure patient safety, and provide privacy and compliance to effectively address risks to the enterprise. We assess the current technology and policy posture to ensure successful AI adoption, rooted in industry standards and emerging Federal AI standards – built for cyber resilience.
Our team examines or develops company policies to identify and/or remediate gaps before implementation and trains employees on AI policies to reduce the risk of exposure, including potential risk factors and blocking ability to input company data and/or protected health data into natural language AI services.
Other AI advisory and governance services include:
- Monitoring clients use of AI, as well as Congressional & regulatory AI policies
- Evaluating current posture and use cases, validating capability of AI adoption
- Examining existing security mitigations and tools to determine potential weaknesses
- Supporting client with development of policies and governance structures needed to safely and securely use AI and machine learning (ML) within the organization
Governance & Clinical Resilience
IT & Security Governance
First Health supports healthcare entities with evaluating the cyber posture and understanding of all personnel, policies and procedures tied to leadership reporting and other communication channels, as well as the development, customization, and adoption of governance polices that follow recommended measures outlined in NIST 2.0, HICP, Cyber Performance Goals (CPGs), and relevant standards.
- Establish roles and responsibilities
- Instill education and awareness
- Remote use policies
- Implement acceptable use and email policies
- Establish incident response and disaster recovery plans
- Provide guidance on personal device use
Governance & Clinical Resilience
Digital Health: Cyber Clinicians
Digital health can decrease the burden on clinicians. But if they aren’t included in technology efforts, adoption is likely to fail, communication will remain siloed, and tech will be under-utilized. Optimizing capabilities is necessary for the growth and innovation of the healthcare environment, but only if processes, policies, and technologies are rooted in cyber resilience.
Developing and implementing cybersecurity policies, procedures, and processes creates expectations for workforce members and enables consistent adoption of behaviors.
First Health’s leadership has first-hand experience in the healthcare environment and understands the elements needed to create effective policies and procedures to govern every aspect of the healthcare enterprise and clinical environments.
Our cyber clinicians, registered nurses with IT & cybersecurity experience, ensure entities see the broadest ROI by implementing cybersecurity & tech policies and solutions with a holistic approach that considers all workflow and workforce members for greater cyber resilience.
First Health works with clients to develop and adopt clearly articulated cybersecurity policies for all employees, business partners, and third-party vendors relevant to data, applications, systems, and devices they are authorized to access and the consequences of unauthorized access attempts.