The Management team at First includes some of the most experienced and talented healthcare business and cybersecurity leaders in the industry, who consistently demonstrate the vision necessary for leading a national healthcare advisory organization. Our team separates itself by by leveraging a wide network of relationships in areas that strengthen our core expertise to the ultimate benefit of our clients. Each First manager is focused on HIT advisory and cybersecurity, providing our clients focused expertise in the field and issues driving healthcare transformation.
Randy is a Founder and the Chairman of First Health Advisory. He has spent his entire career in healthcare information technology. For the past 15-years First has provided advisory services to leading healthcare institutions across the United States, recognized as leader in connected asset risk management services. Randy is focused on ensuring that First evolves to support the primary needs of First’s clients and positions the company to engage in forward thinking solutions. Under Randy’s leadership First continues to serve both federal and commercial healthcare entities as First develops solution sets to meet the changing needs of healthcare clients. With his Masters in Healthcare Administration, a Senior HIMSS designee, and with First Health Advisory a Foundation Firm of CHIME Randy is excited for the future challenges in healthcare information technology.
Carter GroomeChief Executive Officer
Carter is a Founder and the Chief Executive Officer of First. He brings 24 years of healthcare information technology management, consulting, and security leadership experience to the company. As Chief Executive Officer, Carter is able to draw upon his cyber health, consulting, and vendor leadership background to benefit First’s commercial and Federal clients and partners. Before becoming CEO of First in 2010, Carter was Executive Vice President responsible for sales, marketing and strategic direction. Prior to founding First, he was the Director of Business Development at Park City Solutions. Carter spent 5 years as an applications and integration Program Manager and consultant in the healthcare information technology arena with First Choice Consulting.Prior to his consulting career, Carter held various IT management positions with Adventist HealthCare. Carter holds a B.S. in Health Science from the University of Arizona and a M.B.A. from Johns Hopkins University.
Jack WagnerVP - Advisory Services
Jack brings 32 years of Information Technology experience to First’s VP of Advisory role, with the past 17 in the healthcare industry. Jack’s extensive background in technology, security, program/project management, and hospital IT management guides our risk management programs. His broad experience allows him to focus on the macro-level while tracing the inner workings of the organizations with which he assists in performing tight integration of technologies, processes, and governmental regulations. Before joining First, Jack was the Area Vice President of Consulting Services (South Central US) for maxIT-VCS and the Technical Services Manager for St. Vincent Health System in Little Rock, AR. Previous to these positions, Jack was on active duty in the United States Marine Corps. Jack is a certified Project Management Professional (PMP) and has worked on various IT leadership roles and large projects during his career. These include Epic Inpatient and Ambulatory projects at Mount Sinai in New York and multiple connected asset-oriented projects within the Medical Device and IoT sphere. Additionally, Jack has performed various system selection projects to identify and procure services from vendors in the IoT, Health Information Exchange (HIE), Population Management, and Data Framework technology spaces. He has in-depth knowledge of the substantial challenges facing organizations today, to include cybersecurity solutions for medical device management, policy, and infrastructure.
Kerri (Gallagher) BassChief Operating Officer
Kerri is the Chief Operating Officer at First Healthcare Advisory, providing oversight of business and financial operations for the company. Kerri has extensive experience within healthcare information technology sales, marketing, recruiting and client delivery services. With her dedication to First’s clients and consultants, Kerri continually commits to positioning First as a trusted partner for clients. Prior to joining First, Kerri spent 4 years with Vitalize Consulting Solutions.Kerri holds a BS in Psychology and Marketing from Arizona State University.
Mary G. Gregg, MD, FACS, MHAPhysician Executive Advisor
Dr. Gregg is a cardio-thoracic surgeon with industry-recognized expertise in patient safety, risk management and quality improvement. Dr.Gregg uses her 20 years as surgeon and healthcare administrator to manage change within the organizations she serves to implement new electronic healthcare systems, develop better work flows, increase patient safety, and reorganize and reorient workforce efforts to provide higher quality lower cost levels of service. As a Baldrige examiner, Dr. Gregg has also been trained in to assist facilities with the Baldridge Cybersecurity Excellence Builder to help healthcare facilities adopt the NIST Cybersecurity Framework in their network.
Toby Gouker, PhDVP and CISO
As the former Provost for the SANS Technology Institute, Dr.Toby Gouker brings a wide breadth of privacy and security expertise to First’s cyber health practice. Coupled with years of experience in the Federal Healthcare IT industry, his expertise sits at the nexus of cybersecurity, health policy, and healthcare risk management frameworks. With over 30 years of industry experience and 10 years in the educational arena, Dr. Gouker represents the kind of scholar/practitioner you would want to have advising a healthcare organization on theoretically sound, business effective tools, techniques, and teachings to fortify a healthcare organization’s defense of its information assets.
Dan ThelenVice President
Dan Thelen is a strategy-minded healthcare executive with 17 years of leadership experience in consulting and operations in both the commercial and federal space. Dan is passionate about supporting the vital mission of healthcare organizations via efficient, value-adding security solutions.
In addition to cybersecurity, Dan’s comprehensive experience includes a focus on governance, program and project management, IT Service Management, and Chief Information Officer roles.
Dan holds an MBA from Auburn University and is a certified CISM, CISSP, PMP and ITIL Expert.